Professional Summary Highly experienced Customer Service professional. Able to handle a high volume of customer calls in a fast paced environment, with minimum supervision, while maintaining emphasis on the highest quality of consumer service. Excellent listening skills, oral and written communications. Comfortable in interacting with all levels of the organization and public. Excellent problem solving and negotiating skills. Able to make decisions independently and quickly with minimal escalations * Strong analytical and problem solving skills. * Ability to deal with confidential information. * Attention to detail and strong follow through. * Strong organizational skills. * Excellent verbal and written communication skills. * Capable of multitasking to meet deadlines. * Professional demeanor and good business judgment. * Ability to work in a fast-past, high volume environment * Knowledge in all MS Office 2010, MS Excel 2010 and MS Power Point 2010

Highlights:

• Insurance
• Insurance Sales
• Sales
• Underwriter
• Attention to Detail
• Communication Skills
• Customer Service
• Microsoft Excel