Profile * More than 13 years of successful experience in customer service and support with recognized strengths in account maintenance, problem-solving and trouble-shooting, sales staff support, and planning/implementing proactive procedures and systems to avoid problems in the first place. * Possess solid computer skills. * Excellent working knowledge using both IBM and Mac systems Lotus 1-2-3, Microsoft Excel, WordPerfect, Microsoft Word. * An effective team player, acknowledged as "Total Quality Customer Service Professional." * Develop plan, conduct audit and variance analyses, and maintain/update accurate inventories.

Highlights:

• word
• altamonte springs
• wimdows
• excel
• powerpoint
• java
• sales
• Customer Service
• Referrals
• General Labor
• Microsoft Word
• Outside Sales
• Planning
• Quality
• Quality Assurance
• Quality Control
• Billing
• AT&T
• Audit
• Corporate Accounts
• IBM