Description
PROFILE Experienced, energetic manager with proven business management success. More than 15 years professional experience in the field of customer service, 10 years at the management level. Values investment in people. Strong strategic focus on business process improvement. Excellent networking skills, technology-oriented, acquires new skill sets rapidly. Dynamic trainer and reliable leader who places emphasis on customer retention, operational efficiency, and expense control management in order to achieve high performance and effective service delivery excellence.
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