Listener who manages customer issues with professional yet individualized resolutions which are available while adhering to company guidelines, policies and procedures.

COMPANY	POSITION HELD	DATES WORKED
Physician's Choice Home Health Services	(Confidential)	10/2006 - 1/2007
Pressure-Pro	(Confidential)	7/2006 - 9/2006
Sonus-USA aka Amplifon-USA	(Confidential)	4/2004 - 6/2006
J. James Abelson, PA	(Confidential)	2/2001 - 6/2006

SCHOOL	MAJOR	YEAR	DEGREE
Keiser College Online	Paralegal	2004	Associate Degree

Highlights:

Managed company-sponsored events for a world-wide manufacturing organization. Selected appropriate personnel to manage phases of each project, whether high-visibility or low-key event. Experienced in managing and delegating responsibilities, then following through. Set parameters to bring in events on time and within budget.

Companies I like:

Home Depot, Sears, Wal-Mart, Sam's Club, Comcast, Best Buy, Circuit City, , any retail establishment, radio stations, hospitals, manufacturing plants, floral wire services, catalog companies; any organization whose business depends upon customer purchases.

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Organized problem solver
• Listener.
• Project manager.
• Clear communicator.
• Friendly
• yet professional.

Clear, direct communicator. Keep excellent records to ensure another employee could review any customer profile and easily determine the status.