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Joshua M

Customer Service Representative - 3 Years of Experience - Near 79936

Occupation:

Customer Service Representative

Location:

El Paso, TX

Education Level:

Trade School

Will Relocate:

YES

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COVER LETTER: Dear Hiring Professional: Please consider this letter of introduction as an expression of my interest in exploring and identifying career employment opportunities with your organization. My résumé outlining my qualifications and professional experience is enclosed for your review and consideration. As my résumé reveals, I have over 12 years of professional experience in diverse fast-paced customer-driven environments, where I have been instrumental in maintaining and servicing a wide variety of solutions to meet the needs of a diverse work settings? to include my ability to adapt to changing and emerging technologies. I am a uniquely talented and highly motivated individual and I am exploring career opportunities where I can leverage my talents and diverse work experience to produce significant bottom-line contributions for your organization. I have an excellent work ethic and problem-solving abilities that enables me to enhance performance and respond effectively to organizational demands. I am very detail-oriented, highly adaptable and always looking for ways to improve the processes that drive organizational success. I attribute my success thus far to several key factors: (1) the ability to easily assume a leadership role in challenging environments, (2) advanced interpersonal and communication skills, (3) an aptitude for evaluating and resolving customer escalation issues, and (4) a propensity for exceeding acceptable standards. These skills and traits have served me well in the past, allowing me to make significant contributions to the achievement of business objectives and organizational goals. With a solid record of accomplishment behind me, I am confident I can do the same for you. Although practical in nature, my résumé cannot convey the full level of energy that I bring to new challenges. I would be very interested in speaking with you to explore how my skills, strengths, and experience can benefit your organization. In the interim, thank you for your attention, kind consideration, and forthcoming response. Sincerely, Joshua Muniz

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