Description
SUMMARY OF QUALIFICATIONS More than eleven years of experience in Communications with the United States Air Force, and nine years of customer service with Lowe's Home Improvement Center and Love's Travel Stop. Career reflects hard work, persistence, determination, and competence underscored by personal commitment and performance. Management/Administration: Manages and directs the daily operations of a large travel stop. A complex business of a retail store, commercial fueling, quick service restaurants and tire care center. Develop coping strategies that influence the positive contributions of various departments/team members for superior customer satisfaction. Human Resource Development/Training: Planning and conducting in-service training programs, assessing and evaluating skill levels, and interfacing with technical and managerial staff to create effective training curriculums. Trained personnel on the safe operation of material moving equipment. Communication: Skills in relating with people at all levels and the ability to effectively manage a variety of tasks and responsibilities simultaneously exercise prudent judgment in decision-making areas motivate personnel to perform at top performance levels.
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