My leadership strength is Excellent communication / listening and training skills used to develop a high performing team of professional leaders. I am able to identify and satisfactorily resolve issues that bring about positive changes, improving associate engagement and client satisfaction while managing to a multi-million dollar budget. Working across company boundaries, coordinating with other departments to create and improve policies, procedures, training, and systems. I take pride in maintaining low employee turnover and high customer satisfaction, while managing organizational profit/loss and business development and directing marketing efforts supporting expansion.

Highlights:

• EA
• Training Director
• SIT LEAD
• Team Leader
• Franchise Leader
• high performer
• change leader