SUMMARY Compliance driven manager that is highly dependable, flexible, empathetic and sincere with professional experience within the pharmaceutical industry including: corporate compliance monitoring and auditing of third party vendors, Sales Representatives trainer, Technical Writing of SOPs (Standard Operating Procedures), CAPAs (Corrective and Preventative Actions) and Training Manuals. Customer Relationship positions, Computer Systems Enhancements and Testing projects and implementations, Coordination and Management Lead of Team Projects, HCP (Healthcare Professional) and Speaker Relationships, Data Analysis and Peer Coaching. Professional dedication in troubleshooting, decision making, prioritization, and resolving challenges. I work well with stakeholders from across all levels of the organization. QUALIFICATIONS * Strong analytical and problem solving skills * Project management * Technical Writing (SOPs, CAPAs, Training Manuals) * Business Improvement Processes (GSK-Accelerated Delivery Program (ADP) Certified) * Trainer * Excellent written and oral communications * Customer Relationship skills * Leader within CIA (Corporate Integrity Agreement) processes for HCP (Health Care Professional) Programs - Pharmaceutical Industry * Risk Mitigation Management * Third Party Vendor Management

Highlights:

• Compliance
• SOPs
• CAPAs
• Customer Service
• Project Management
• Training and Development North Carolina
• Coaching
• Engagement
• Compliance
• Communications
• Distribution
• Inventory
• Payment Processing
• Quality Assurance
• Settlements
• Test