Description
PROFESSIONAL SUMMARY Expert, innovative and dedicated technical project manager with more than 15 years of experience in next-generation home security and home control for driving security-alarm initiatives and ensuring projects complete on-time and within budget. Proven reputation for solving complex problems and providing effective technical solutions to meet and exceed customer and organization expectations-great problem-solving aptitude with high degree of work precision. Current Delaware and Pennsylvania alarm license. ACCOMPLISHMENTS USSI/COMCAST: * Co-created video tutorials for Comcast technicians nationwide to educate technicians on security panel takeovers. * Engineered, designed and installed security and home automation for Philadelphia Magazine's Design Home 2014 promotional publicized magazine event. * Assisted in boosting TPS customer installations program more than five-fold by effectively managing and driving a specialized team. GATEWAY HOME SECURITY: * Doubled overall home security system sales by integrating daily door-knocking and reliable sales techniques into the company's portfolio. * Increased sales teams volume two-fold by creating very effective cold-calling scripts. * Vastly improved home security system upgrades 25% by developing and requiring the use of proven product-upselling techniques. STEALTH SECURITY SOLUTIONS, LLC: * Increased company revenue by creating effective, unique upsell initiatives. * Earned position as lead talent for TLC (Fortune 500 Company) Channel video production by continually exhibiting excellent technical knowledge and thorough understanding of the industry. ROSS HOFFMAN
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