large client database management in the non-profit healthcare industry. Worked part-time while attending graduate school. A proactive and collaborative multi-functional team leader skilled in client outreach and retention with excellent communications and interpersonal abilities to build rapport with customers creatively problem solve to ensure positive customer relations and exceptional service. Succeeds in Medications administration HIPPA Recipient Rights Abuse and Neglect Reporting Requirements Person centered planning (PCP) with children adults and families and Limited English Proficiency (LEP). Trained in First Aid/CPR by American Red Cross.

Highlights:

• Cardiopulmonary resuscitation (CPR)
• Clinical Research
• Communications
• Compliance
• Computer Aided Software Engineering
• Database
• Drug Protocol
• First Aid