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Barbara P

Customer Service Representative - 20 Years of Experience - Near 77449

Occupation:

Customer Service Representative

Education Level:

High School/GED

Will Relocate:

YES

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SUMMARY: 31 plus years of successful experience in Customer Service, Inside Sales, and International Import and Export with a track record for achieving customer satisfaction SUMMARY OF QUALIFICATIONS: * Experienced with over 3,000 global accounts worth over $165 million in sales, to include high-volume discount retailers * Exceptional leadership ability, to include strong interpersonal skills and team-building. * Very effective organization, communication, time management, and stress management skills 832-437-7239-H FOR WAL-MART * Monitored data management reordering system for Wal-Mart and Sam's club to keep accurate product, contract, pricing and invoicing information. * Monitored Wal-Mart Customer ERP System for replenishment inventory for stores. * Verified orders processed. * Was responsible for all customer satisfaction levels * Worked closely with suppliers and customers to improve operations and reduce cost. * Communicating needs and objectives to managers and key personnel in procurement, logistics and distribution. * Providing accurate routing information to ensure that delivery times and locations are coordinated Barbara J.Purdy-Neidner ~ 832-244-9998-C Email: "Ms.barbie062@gmail.com" Ms.barbie062@gmail.com 832-437-7239-H * Responsible for stock allocations to fulfill order demands. * Coordinated product transfers from numerous warehouses. * Coordinated scheduling, production, and forecasting efforts to meet customer requirements. * Worked closely with customer service to process orders in a timely manner. * Maintaining optimal stock levels to ensure timely availability of products. * Issuing purchase orders to customers. * Presenting written reports and analyses to senior managers. * Sending reports and documents to customers. Barbara J.Purdy-Neidner ~ 832-244-9998-C Email: "Ms.barbie062@gmail.com" Ms.barbie062@gmail.com

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