Description
Accomplishments • More than fifteen years’ experience in hospital healthcare patient services. • Emergency Department Operations manager at Mount Saini Medical Center, New York City. • Developed and implemented emergency departments copayment collections efforts yielding over $350.000.00 per annual cycle. • Wrote specifications and guidelines for nonclinical emergency departments policies and procedures. • For more than six years managed the operations of the emergency department at Mount Sinai Medical Center, which consisted of forty-five employees who provided patient registration twenty-four hour a day, seven days a week. Professional Skills Operations, (Expert) More than 10 years Collections, (Expert) 6 to 7 years Credit, (Expert) More than 10 years Customer Service, (Expert) More than 10 years EPIC, (Advanced) 6 to 7 years Financial Operations, (Advanced) 6 to 7 years Budgeting, (Advanced) 6 to 7 years Payroll, (Advanced) 6 to 7 years Administrator, (Advanced) 6 to 7 years Marketing, (Advanced) 6 to 7 years Staffing, (Advanced) 6 to 7 years Maintenance, (Advanced) 5 to 6 years Healthcare, (Advanced) More than 10 years Insurance HMO’s, (Expert) More than 10 years Finance, (Advanced) 5 to 6 years Managerial, (Advanced) 5 to 6 years Audit, (Expert) More than 10 years Patient registration, (Expert) More than 10 years Scheduling, (Expert) 5 to 6 years Patient satisfaction, (Expert) More than 10 years
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