Description
As a seasoned General Manager, I develop my team to take ownership, which makes all the difference when it comes down to working as a team in order to get the job done, meeting or exceeding our goals and ensuring our customers have a great shopping experience. I am writing regarding your companies need for a District Manager. I know that my retail management career and financial background would be beneficial, making for an outstanding addition to your Organization. My drive to continue to learn, grow and assist others to do the same, puts me at my next step. I would like to grow with your organization. I have a history of exceeding expectations. My experience and track record for turning around stores with opportunities resulted in sharing my time operating multi stores, training management/staff on store operations. I have encountered and solved many issues that arise as part of the process of reviewing a store and acting to correct. The evaluation of store conditions, operations and where procedures fall short are just the beginning. As you review staff and staffing issues, to develop your team to take ownership, resulting in driving sales and providing Guest + Customer Service. I build my teams to focus on our customers first. Retain customers by providing a welcoming environment with knowledgeable associates, trained to ask probing questions and provide answers with solutions that meet our customers’ needs, not just to sell whatever the customer thought they needed, but to offer your personal recommendation on what will solve the customer’s issue, making us the resource for all their needs. Our customers are our business, so when an issue arises, you handle it in a timely manner, with care and understanding. Satisfying our customer by doing whatever it takes to resolve the issue and retain our customer’s loyalty. Celebrating our associates for great service and taking the initiative to just do it, is just one way I build a customer focused, business minded and loyal team. Growing a loyal team is important to the success of our store and our company, allowing us to grow by promoting from within.
Accomplishments
Highlights:
Keywords
