Description
Goal-oriented, management professional and business owner with 20+ years diversified and extensive experience in the auto industry; seeking position in auto and/or insurance estimating fields. Possess excellent management skills, including personnel, operations, as well as financial and budgeting. Apply excellent critical thinking and problem resolution skills to all projects undertaken. Understand intricate operations and departmental needs ranging from hiring & training, planning timely work completion, estimating, coordinating with insurance companies, purchasing, maintaining parts inventory, and emphasizing customer satisfaction. Employ highest levels of customer service and quality controls in daily management practices, to ensure customer satisfaction and repeat business.