An industrious and goal-oriented operations professional with extensive experience in project planning, risk management, operating systems, product standards, menu innovation, development and delivery of testing and training materials, and customer satisfaction. Leverages practical experience with strong communication and leadership skills, building strong teams and motivating team members to achieve objectives. An analytical evaluator who implements forward-thinking process improvements to enhance operational efficiency, positioning a company for long-term growth. Proven ability to develop and deliver ad-hoc knowledge transfer training platforms as a Subject Matter Expert on the evolution of the word’s largest fast food business.

Highlights:

• teamwork
• results driven
• leadership
• motivation
• Microsoft Office
• strategy
• operations
• training