PROFESSIONAL SUMMARY IT professional with a 35-year background in system administration, hardware and software troubleshooting and network management for the private sector. Network Administrator talented at resolving highly technical issues efficiently to maintain up-time and increase productivity levels. Analytical IT professional who applies hardware and software design, installation, administration and Configuration knowledge to support growing businesses and increase productivity. Network Analyst experienced in desktop support for Windows and MAC OS and network configuration. Vast knowledge of client and server applications, as well as installation and configuration of Active Directory, desktops and servers. ACCOMPLISHMENTS Provided Tier 1 network-monitoring services on multiple platforms while providing excellent customer service for more than 1800 users. Maintained 99% uptime through preventative maintenance and system improvement. Designed and implemented New Data Center, and migrated systems to the new site.

Highlights:

• Hardware/Systems
• Install
• Software
• Information Technology
• Brocade
• Cisco
• IBM
• Infrastructure