Description
Accomplished Technical Support and Knowledge Management Professional with over 19 years of Industry experience. Forward thinking team player with a solid track record of technical leadership. Adept in all facets of organizational skills including reporting, training, and action planning. Thrives in fast paced business environment where professional acumen is a vital component in company operations. Proficiencies include: • Diffusing critical customer issues • Technical writing • Problem resolution • Leading/Supervising team projects • Training skills • Team mentoring
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