Description
With extensive expertise in monitoring and maintaining corporate network systems (NOC) across multiple locations and multiple platforms. Demonstrates technical proficiencies across network, servers, applications and data circuits. Skilled at identifying the root cause issue and determining the path to resolution. Customer focused, able to relate to and solve customer issues in a timely manner. Recognized as highly dependable, responsive and persistent. Motivated to train others to maintain consistency in processes and procedures, while ensuring high levels of performance