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Shirlene G

Senior Collection Rep - 15 Years of Experience - Near 60074

Occupation:

Financial Manager, Branch or Department

Education Level:

Certification

Will Relocate:

YES

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Qualification Summary: Top performing collection representative with ten years of account collection, customer negotiation and special projects with a high degree of accuracy and efficiency. Maintains excellent communication skills, problem resolution abilities, and a high-level of confidentiality. Job Skills: An experienced team leader with the ability to initiate/manage cross-functional teams and multi-disciplinary projects Analytical thinking, decision making and problem solving skills Strategic Planning, execution, and organization Excellent personal and written communication skills Conflict resolution Ability to manage multiple tasks with aggressive timelines effectively Adaptability and tolerant to stressed situations. Dedicated team player Company Skills: Microsoft Office 2010 (Outlook, Word, Excel, PowerPoint, Access) Hybercom Skip Trace

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