Designed layout procured all supplies and equipment worked with local jurisdiction for approval of permits for a new concept Directed all aspects of the business including operations local marketing finance payroll human resources construction and development repair and maintenance Built record-level sales by teaching customer service best practices and keeping staff guest-focused Liaison between franchisor and franchisees as original member of MaggieMoo's Advisory Council

Highlights:

• Management
• Quality Assurance
• Training
• operations
• budgeting
• employee development
• multi-unit