Occupation:Customer Service Supervisor |
Education Level:Some College Units Completed |
Will Relocate:YES |
Description
Profile * More than 23 years' successful experience in customer service and support with recognized strengths in account maintenance, problem-solving and trouble-shooting, sales staff support, and planning/implementing proactive procedures and systems to avoid problems in the first place. * Possess solid computer skills. * Excellent working knowledge using both and Mac systems Microsoft Excel, Microsoft Word, CT DataTrac. * Ability to train, motivate, and supervise customer service employees. * A team player, acknowledged as "Total Quality Customer Service Professional." * Develop plan, conduct audits and variance analyses, filings, and maintain/update accurate inventories.