Description
Successful Operations Manager with more than 17 years leading profitable service operations in the healthcare, education, state government and federal government. Well versed in all aspects of service delivery in the capacity of a preferred vendor including building teams and processes to support revenue and customer satisfaction objectives. Record of accomplishment in strategic planning and execution to grow revenues in incumbent clients through expansion of service offerings and solving complex problems in collaborative efforts. ADDITIONAL STRENGTHS AND COMPETENCIES Strategic Planning | Financial Management-- P&L. Budgets | Business Development | Account Management Forecasting | Analysis | Business Process Improvement | Business Administration | Business Recovery Total Quality Management| Six Sigma Green Belt | Team Building |Problem-solving | Revenue Generation
Accomplishments
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