Accomplishments Mobius Industries: Streamlined the booking and travel process for 250 employee's. Increased personnel productivity by minimizing travel and standby time. Initiated and spearheaded negotiations of hotel and car rental contracts to reduce company costs. Recipient of the Employee of the Month Award. Foodcraft Coffee Service: Achieved high success rate in calming and rapidly resolving client conflicts to prevent loss of key accounts. Improved service quality and increased sales by developing a strong knowledge of company's products and services. Consistently generated additional revenue through referrals and cold calling. Recipient of several Employee of the Month Awards. Recipient of the Employee of the Year Award 2005.

Highlights:

• Administrative Tasks
• Customer Service
• Quality
• Quality Assurance
• Referrals
• Sales
• Cold Calling
• customer service skills