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Althea R

Customer Service Representative - 20 Years of Experience - Near 20735

Occupation:

Customer Service Representative

Education Level:

High School/GED

Will Relocate:

YES

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Qualifications and Specialties • Excellent Customer Service. • Strong attention to detail. • Self-motivated and possess good judgment. • Provide responsive support by resolving issues. • Responsible for program policy and procedures. • Review and accept Government documents for database entry. • Plan and coordinate documents in customer computer system. • Maintain adequacy of documentation and management of customer records, keeping senior management informed on current and projected operational requirements. • Assist in analyzing programming and planning functions for the customer. • Implement established procedures to meet customer requirements, acting as primary point of contact. • Excellent ability to interact with all levels of employees and management.

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