High pace performer with proven leadership ability and interpersonal communication skills.

COMPANY	POSITION HELD	DATES WORKED
American Home Mortgage	(Confidential)	4/2005 - 11/2006
First Horizon Home Loans	(Confidential)	7/2004 - 4/2005
Landamerica Tax and Flood	(Confidential)	6/2002 - 6/2004
Mortgage Portfolio Services	(Confidential)	2/1997 - 6/2002
Pacific Southwest Bank	(Confidential)	1/1994 - 2/1997

SCHOOL	MAJOR	YEAR	DEGREE
Grossmont College	General Education/History	1977	High School/GED Degree
Helix	College Preparatory	1974	High School/GED Degree

Highlights:

Eighteen years of loan servicing starting in tax processing. I progressed from processing through team lead, supervisory and management positions that expanded my servicing knowledge into various areas of mortgage banking and outsourced support.

Companies I like:

Wells Fargo, Bank of America, Citigroup, EMC Mortgage, Texans Credit Union

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• mortgage servicing
• loan servicing
• tax servicing
• insurance servicing
• escrow analysis
• customer service

Teamed with IT in the conversion of in-house tax and insurance processing to full outsourcing. Managed the daily functions of three servicing areas; tax, insurance and escrow analysis.