Description
• Extensive experience in technical support, strategic evaluations, system customization, upgrades an enhancements, user training, special projects, data migration and archiving, management reporting, system documentation, data integrity, healthcare industry standards and procedures, ICD-9/CPT coding regulatory compliance, HIPPA, public speaking, national webinars, writing • Technical Proficiencies: Salesforce.com, ACT, Lync, Sharepoint, Microsoft Outlook & Excel, NextGen programming applications, Cognos, BPR, Data Loader, Device Research, Vlookup, third party applications, Visual Force, and plug ins. • Interact effectively with all levels of management; take charge of situation to deliver permanent results; able to maintain urgency within a fast-paced and regulated environment
