Annmarie D. Gorson 976 Regimental Drive West Chester, PA 19382 (484) 320-0915 Annmarieg1960@gmail.com Objective Seeking to secure an Administrative, Legal and/or Personal assistant position, offering extensive experience working in fast-paced environments demanding strong organizational, and interpersonal skills. Profile • Outstanding customer relations skills • Knowledge of calendars, travel arrangements, and training • Ensured that objectives were accomplished in accordance with business requirements. • Ability to communicate with all levels of CEO’s and organizations  Claims  Events Coordinator  Customer Service  Microsoft Excel  Power Point  Call Center  Access  Claims Professional Experience STATE FARM 1981 - PRESENT UNDERWRITING ASSISTANT – STATE FARM INSURANCE 2012 - PRESENT  Customer Service  Process policies  Write up polices  Review and issues changes to policies  Assist with informing clients the logistics of their policies  Organization of folders, documents, electronic folders  Work independently and resolve any issues that might arise UNERWRITING ASSOCIATE – STATE FARM INSURANCE 2011-2012  Scheduling appointments for clients and agents  Cancellations of policies  Proposal creation  Organization of folders, documents, electronic folders LEGAL ASSISTANT – STATE FARM INSURANCE 2010 - 2011  Maintained attorneys schedules  Handle complex tasks that were critical to the success of the law office  Prepared legal documents  Process time sensitive mail Annmarie D. Gorson (484) 320-0915 Annmariegl1960@gmail.com CLAIMS ADJUSTER – STATE FARM INSURANCE 2009-2010  Call Center  Assisted with Hurricane Irene for policy holders  Wrote up Claims policies  Prepared property claims  Responded to claims in a timely matter PRE-SCHOOL TEACHER – ELAM PRE-SCHOOL 2005 - 2009  Prepared activities for the children  Assisted the children with their activities  Teacher parent conferences ADMINISTRATIVE ASSISTANT – STATE FARM INSURANCE 1981-1990  Customer service  Event Planning  Travel arrangements  Answer multi-phones  Greet visitors  Typed up reports and documents Education CARDINAL O’HARA – Springfield, PA Diploma SPRINGFIELD HIGH SCHOOL – Computer classes STATE FARM INSURANCE – CONCORDVILLE, PA On the job training throughout Career References upon Request

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