I am an Experienced Call Center Supervisor, Excelling in Retention, Sales, Motivation, Tech Support, and Telecommunications; I am innovative, good at working collaboratively in a team, and a demonstrated quick learner. Furthermore, my customer service supervisor and management tenure has developed my persuasive speaking and oral advocacy skills, while also building on my interpersonal and leadership abilities. Additionally, my well-seasoned experience has prepared me to analyze critically, write persuasively and conclude to an organized and detailed plan for success. By virtue of my call center experience, I have developed robust critical thinking and investigative abilities, enabling me to research effectively, examine various perspectives and biases, and decipher causes and effects. Lastly, I am proficient with the Microsoft Office suite.

Highlights:

• Strong leadership
• Develops
• Manager
• Supervisor
• Teamwork
• Feedback
• Motivated
• Seasoned