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Marie L

Customer Service Representative - 13 Years of Experience - Near 12564

Occupation:

Customer Service Representative

Location:

Pawling, NY

Education Level:

Associate

Will Relocate:

YES

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Areas of Expertise * Serving in a customer service capacity to address client and vendor inquiries, negotiate contract renewals, and report on the status of accounts. * Track record of accuracy and efficiency in compiling and gathering data processing billing, and preparation of correspondence, spreadsheets, special reports and projects. * Adept data entry and maintenance of detailed administrative records for new and existing clients. * Excellent written and verbal communication skills, complemented by strong organizational abilities. * Proficient in Microsoft Word, Excel, Baan, SAP, Outlook, 4D Client and Windows operating systems ability to manage multiple phone lines and type at 50+ wpm with complete accuracy. * Flexibility and ability to work cooperatively and effectively with employees and management. * Highly focused and results-oriented in supporting customer oriented operations.

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