Description
Detail-oriented IT professional with over fifteen years of extensive experience in design, installation, administration, maintaining, and networking in various environments, as a Microsoft and VMware infrastructure specialist and systems/network technician. Skilled at operating in a wide range of platforms. Proven ability to direct technical support operations and personnel. Consulting and customer support experience. Proficient with network architecture, security, analysis, and integration. Ability to determine project needs, author service requirements and evaluate systems. Excellent presentation, written and oral communication skills; capable of explaining complex software issues in easy-to-understand terms.
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