SUMMARY OF QUALIFICATIONS * Over 8 years management experience superb management of an Army and Air Force Exchange Service (AAFES) store located on a Forward Operating Base (FOB) in Iraq. * Ensured more than 2500 assigned soldiers received crucial moral and welfare products in a timely manner. * Emphasized teamwork as the AAFES Team Leader, managed and motivated team members to ensure efficiency and customer satisfaction. * Conducted performance reviews and provided required training needed to improve training deficiencies. * Managed stock inventory levels and made informed decisions concerning stock replenishment. * Used updated information technology to record sales figures and assist with forward planning. * Keyboarding Skills M2M proficient with Microsoft Windows XP, Word, PowerPoint, and Excel Typing 50 WPM

Highlights:

• Inventory
• Complaints
• Data Entry
• Management
• Policies and Procedures
• Product Management
• Quality
• Quality Assurance
• Security
• Training