Highly professional support technician with excellent interpersonal communication skills who works extremely well with minimal supervision

COMPANY	POSITION HELD	DATES WORKED
CompuCom, Inc.	(Confidential)	1/2005 - 10/2006
Siemens Business Systems, Inc.	(Confidential)	7/1996 - 1/2005
ComputerLand	(Confidential)	12/1994 - 7/1996

SCHOOL	MAJOR	YEAR	DEGREE
North Torrance High	N/A	1977	High School/GED Degree

Highlights:

Supported Intel's Centrino and other groups for 7 years. Supported Sony during a 9 month project to implement NT and Oracle to 500 workstations. Managed hardware support for all national sites of Jenny Craig, Mailboxes Etc., Charthouse Restaurants and Paragon Restaurants.

Companies I like:

Club Med, Princess Cruiselines, Sony, Hewlett Packard, Home Depot, Jack in the Box

P&L responsibilities
Presentation
Technology Solutions
Sales Support
Leadership

• Laptop Hardware and Soffware Support
• Desktop Hardware and Software Support
• Wireless Network Support
• Technical Support
• Network Support
• Project Support

Tech support for 800 clients with Software and Hardware. Specialized in laptop repairs and wireless device support. Able to multitask with ease and communicate with all levels of staff. Experienced in technical project management and have completed multiple technical migrations within budget and on time.