Description
Summary Proactive, performance-driven professional with over 15 years expertise in leadership and problem solving for government, services, and operations. Keen understanding of priorities, genuine team player committed to managing operations and projects flawlessly while contributing to revenue-producing activities. Cross-functional communicator easily interfaces with high-profile staff, vendors, and customers. Versatile, innovative, and loyal management professional able to stay on top of all the details. Recognized for consistent success in the processes and procedures to operations and enhance performance. Accomplishments Performed technical reviews for prospective projects, gathering detail utilized for pricing project services, and providing supportive documentation for RFP replies to sponsors. Demonstrated outstanding leadership and superb project management skills increasing the customer usage annually and consistently scoring excellent on Customer Annual Performance Reports. Under my leadership provided the initial 24 hour and then daily telecommunications support to several emergency international situations such as the tsunami in Japan and the missing Malaysian commercial airline lost over the Indian Ocean.
Accomplishments
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