Description
Versatile, driven Project Manager with extensive experience in the information technology industry spanning systems Certification and Accreditation, system administration, program development, server management, networking, and desktop support. Proven ability to install, upgrade, scan, patch, secure, configure, and maintain complex systems and ensure all hardware and software is up-to-date and functioning at optimal levels. Leveraged in-depth knowledge and experience to convey technical information in a way that is easy to understand. Ability to manage competing priorities with multiple projects, identify and schedule project deliverables, coordinate communications between management and teams, manage budget, scope and customer expectations and provide visibility and solutions to issues that could cause a risk to on time project completion. Interface with key stakeholders, management and IT personnel to verify project scope, schedule and resource allocation. Dedicated to building customer relations, providing professional expertise, commitment to and understanding of the client priorities and business practices. Coaches and cross-trains staff to provide exceptional service in diverse situations.