Description
December 19, 2014 With over 2 decades of relevant experience in the hospitality industry; all of it in the Resort, Country Club, Lodging, Food and Beverage, business I will make immediate contributions to your organization. I have a unique understanding of your goals for this position. I get positive results. My knowledge of how to initiate “raving fans” service experience service to employees is documented. I am proactive team leader who consistently exceeds expectations and has the “can do” attitude to resolve challenges quickly and effectively. I am an out-front manager. • Building winning teams is my business, exceeding client expectations is my goal each and every day. Details matter to me. Especially smiles, and a friendly handshake. • I know how to lead teams. I am a consummate project manager. Regardless of the nature of the task to be accomplished I am talented at realistically sizing up a situation, setting goals, determining available resources, and organizing and supervising the personnel to make sure the job gets done correctly, always in the most efficient manner. Logical, and analytical, I am a natural leader and a quick decision maker. I am a serious business person with a no- nonsense approach that inspires confidence and trust from the people whom I work and live. I have always been respected for my objectivity and fairness. I live by a code that includes working hard, behaving honorably and ethically. Thoroughly committed to the organization I belong to, I am willing to take on difficult assignments and make the tough decisions for the good of the organization. • By way of background, I am both a CMAA Member and PGA Member, I possess excellent education and certifications in the hospitality industry. I am Serve Safe Certified. I welcome the opportunity to talk about your needs in person. You may reach me by phone at 321-698-1391 to discuss a time of interview or I can be reached by electronic mail at jharbison44@gmail.com Sincerely, John Harbison John Harbison 321-698-1391
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