Description
SUMMARY OF QUALIFICATIONS / EXPERIENCE Visionary executive with proven expertise in Data Centers, IT, Telecom, Satellite, Network Management, and Security Industries. A proven executive that is financially and technically savvy. I have led large operational / engineering organizations to effectively and efficiently attain business objectives while maintaining budgets / profit goals. I have provided executive level leadership and operational support to business customers, supported account RFP, SOW, SLA and Business Intelligence response. Experience includes managing multiple locations, diverse business units, multi-million dollar operations and CAPEX budgets. Demonstrated expertise managing multiple Data Centers, Security Operations, IT / Telecom Engineering, Field Operations, Network Management (FOC / NOC / SOC), Provisioning, Managed Customer Networks, Program Management, Satellite Earth Stations, Domestic and International Telecommunications Organizations. JANUARY 2014 - PRESENT AMAZON Eastern Region Cluster Data Center Operations, Sr. Manager Responsible for the daily operation, management and evolution of multiple data centers and Availability Zones (AZ). I oversee (10) ten Data Centers that support significant all the AWS products and associated network equipment. I have managed the built and turned up (6) new site location which support the rapid growth of Amazon AWS services. Responsible for over 100 employees, building a high performance teams, developing management staff, create goals and objectives, manage Key Performance Indicators (KPIs), vendor management, continuous process improvement, develop and evolve staffing models. JUNE 2013 - January 2014 CWPS (PGBC) Manager Network / Data Center Operations Responsible for the daily operations and evolution for the 7 X 24 Network Operations Center (NOC), Facility Operations (FOC) and Data Center. Responsible to support the daily monitoring /management of data networks, facilities, equipment such as routers (Cisco /Juniper), switches (Cisco 3750), servers (Windows, UNIX LINUX, SUN), Firewalls (ASA 5585), Bluecoat, Infobloc, vBrick, Hitachi, Brocade and Riverbed technologies. Additional responsibilities include the change management implementation tasks of software and hardware. Monitoring tools that are used by our center are: HP BSM, Node Manager, SM7, Cisco Works, UCMDB, SiteScope, SiteScan, Temp Guard and Sprint Compass.