Description
Accomplishments Worked my way up the ranks from Reservationist to Tour Coordinator, to Tour & Travel Manager to Acting General Manager for short time. Received my Certified Tour Industry Specialist Certification from American Bus Association and the University of Indiana at Perdue University at Indianapolis. Courses included Business, Time Management, Management, Advertising and Marketing - 1995 Created Air & Cruise Department to supplement our Tour Offerings Created the idea of a Cruise Transfer Ticket which increased our ridership to New York by using our existing service and adding a Pier Transfer ticket. Very profitable for company. Oversee Tour Department including the sales, profits, marketing and advertising for our One-Day, Multi-Day, Air & Cruise, Sports and Concerts Departments Created Tour Catalog and Quarterly Newsletter for many years including planning, pricing, typing, editing and oversee production Organized Group Leader Shows, Breakfasts, Meetings and Fam Tours and presentations to sell at these functions Participated in ABA/Group Connect Focus Group to update new website program for tour planning 2013 - 2014 Attended Pennsylvania Bus Association, American Bus Association, and International Motorcoach Group Sales Meetings and participated in numerous Sales & Marketing Sessions. 1994 - 2014
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