Description
Senior System Operations, Project and Incident Management professional with over 17 years of experience. Goal-focused, detail-oriented, and seasoned professional offering proven expertise in leading IT product life cycle operations from conceptualization to implementation. Possesses impeccable work ethic, organizational skills, and versatility to quickly adapt within diverse working environments. Exhibits remarkable expertise in applying business process engineering methodologies and analytical problem-solving proficiencies to formulate innovative and strategic solutions to resolve complex situations and meet organizational goals. Demonstrates articulate verbal and written communication, interpersonal, and team player aptitudes, along with effectiveness in interfacing with professionals of all business levels.
