SUMMARY I am a dedicated customer relations expert with over 10 years' experience. Looking to apply my diverse knowledge within sales and marketing field. Balanced Balanced cash registers and notified manager of discrepancies with cash handling * Calculate total payments received during a time period, and reconcile this with total sales * Fostered a friendly atmosphere for clients and provided answers to concerns * Provide credits and issue returns on merchandise cash registers and notified manager of discrepancies with cash handling. Calculate total payments received during a time period and reconcile this with total sales * Fostered a friendly atmosphere for clients and provided answers to concerns. Provide credits and issue returns on merchandise * Make payments on delinquent accounts make detail notes for conversation via person or phone. Document complaints accidents or actions * Enter client's information in multiple databases to verify insurance. Provided corrections for medial information prior to doctor arriving Demonstrate use or operation of merchandise. Estimate and quote trade-in allowances Merchandise end caps shelfs and mannequins for seasonal display * Estimate quantity and cost of merchandise required such as paint or floor covering

Highlights:

• Complaints
• Patient Care
• Credit Cards
• Customer Service
• Insurance
• Sales
• Delinquent Accounts
• Marketing Management
• Microsoft
• Microsoft Excel