Description
SUMMARY: Over 15 years of management. I am bicultural and have demonstrated efficiency in the following operations. Sales, Mortgage/Banking, Hotel and Housing Industry. Increasing productivity, generating profit and revenue. FUNCTIONAL STRENGTHS * Reading and Attention to detail. * Compliance and Procurement negotiating contracts. * Identify strengths and area of opportunities to implement changes to operations. * Sales able to close the deals. Provide excellent customer service meet goals and expectations. Build Vendor/ Clients relationships. Paper Street Realty - 9/ 2015 - 4/2016 Portfolio Manager * Comply with federal, state and company policies, procedures and regulations * Tenant Relations/Owner Relations * Oversee apartment is ready for resident to move-in on agreed date * Oversee maintenance Service Request is completed in a timely manner along with follow up of customer service. * Accounting Finance/Collections * Leasing * Distribute all company communications both to owner/tenants. * Ensure to communicate with owners and tenants regarding rent and repayment agreements * Risk Management Hispanic Housing Development - 1/ 2015 - 9/2016 Assistant Property Manager * Greet prospective tenants when they arrive and introduce them to the types of units available as well as the property's amenities * Respond to tenant questions and complaints in a timely manner. * Contact tenants to collect overdue rent or discuss other issues that require immediate attention. * Execute leases with new and returning tenants to ensure all parties understand the terms and conditions of the contract. * Manage the maintenance and custodial staff at the property. * Schedule plan and execute resident functions on the properties such as events/ parties, community outreach. * Conduct Housing Quality Standards Inspections. Identify tenant/owner deficiencies * Post payments