Occupation:Customer Service Representative |
Location:Westbury, NY |
Education Level:Associate |
Will Relocate:YES |
Description
Customer satisfaction is s high priority. Customers make companies strive and grow. Our job is to make the customer happy so that we as a company can grow with the nedds of the people
Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
(Confidential) | (Confidential) | 9/1999 - Present |
Education
SCHOOL | MAJOR | YEAR | DEGREE |
---|---|---|---|
Nassau Community College | Psychology | 2006 | Associate Degree |
West Hempstead High School | General Education/Pyshcology | 1998 | High School/GED Degree |
Accomplishments
Job Skills
Responsibilities
Acquired OV knowledge as well as the process of porting telephone numbers
Daily multi-tasking utilizing internet programs such as EMS and STI GUI.
Identify and resolve customer issues in a timely manner to ensure porting takes place.
Responsible for follow-up and negotiating Customer/Carrier orders in the EMS website.
Assist team with the Code Red Report, Port Outs, Active Orders and Port Existing accounts.