Superior customer service representative with great people skills

COMPANY	POSITION HELD	DATES WORKED
Teletech	(Confidential)	9/2006 - 3/2007
Teletech	(Confidential)	9/2006 - 3/2007
Teletech	(Confidential)	9/2005 - 11/2005

SCHOOL	MAJOR	YEAR	DEGREE
Wenonah High School	College Prep	2004	High School/GED Degree

Highlights:

attained insurance lisence in 13 of the 50 united states including Alabama.

Companies I like:

blue cross blue shield of alabama, state farm insurance co,

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• customer service
• call centers

represented my company by assisting customers with any problem that arose with their accounts to retain them as one of our continuous customers in the future.