Sr. Operations Manager

With nearly 20 years of experience as a key leader in production and maintenance management, I possess an extensive track record of proven results in lean manufacturing, operational enhancement, and cost control. My dedication to excellence and efficiency has been instrumental in defining the processes and best practices necessary to effectively and strategically allocate resources, manage workflows, and administer budgets, resulting in streamlined, harmonized production and manufacturing environments. In addition, I have engineered significant cost savings and productivity improvements through lean initiatives, gap analysis, and process automation, with the goal of creating an environment of continuous improvement. My expertise extends into safety and quality control, including compliance with FDA and ISO regulations and standards. I’ve also repeatedly managed vendor relationships to ensure that vendor standards align with expectations for quality, on-time delivery, and pricing. Lastly, I am an outstanding team leader capable of motivating personnel to meet and exceed performance standards, whether working with union or non-union personnel. EDUCATION & PROFESSIONAL DEVELOPMENT APIC’s Fundamentals of Inventory Control Certificate Lean Manufacturing & Six Sigma Green Belt ISO 22000 Certification, Ghirardelli Rot Cause Analysis Certificate, Quest Diagnostics Aseptic Processing Controls, U.C. Davis Various AMA Management Courses Chocolate Technology School, Ghirardelli Criminal Justice Courses, Chabot College TPM Courses, California Natural Products Proficient in MS Office and MS Project With nearly 20 years of experience as a key leader in production and maintenance management, I possess an extensive track record of proven results in lean manufacturing, operational enhancement, and cost control. My dedication to excellence and efficiency has been instrumental in defining the processes and best practices necessary to effectively and strategically allocate resources, manage workflows, and administer budgets, resulting in streamlined, harmonized production and manufacturing environments. In addition, I have engineered significant cost savings and productivity improvements through lean initiatives, gap analysis, and process automation, with the goal of creating an environment of continuous improvement. My expertise extends into safety and quality control, including compliance with FDA and ISO regulations and standards. I’ve also repeatedly managed vendor relationships to ensure that vendor standards align with expectations for quality, on-time delivery, and pricing. Lastly, I am an outstanding team leader capable of motivating personnel to meet and exceed performance standards, whether working with union or non-union personnel. Operational Leadership, Process Optimization, Lean Manufacturing Principles, Equipment Management & Maintenance, Team Building & Leadership, Budget Administration, Production Scheduling, New Product Development, New Product Introduction, Key Performance Indicators (KPIs), Plant Management, Facility Management, Union Relations, Negotiation, Cost Control, Production Planning, Preventative Maintenance Planning, Predictive Maintenance Planning, Vendor Relationship Management, Quality Control, Equipment Repair & Servicing Company: Ghirardelli Chocolate Company Job Title: Senior Operations Manager Employment Dates: 2007-Present Position Description: Direct 24 / 7 production operations in a facility of 300 staff across 3 shifts, leading scheduling, new product launches, and capital projects. Administer $2.6M sanitation and $13.6M operations budgets. Assure compliance with safety and GMP standards. Establish manufacturing KPIs. Oversee Sanitation Department activities in alignment with FDA guidelines. Manage labor and budget standards, monthly labor variances, and cost reduction planning. Align activities with plans, procedures, training needs, reporting requirements, and safety standards. Collaborate with HR on labor issues. Pivotal to $98M sales growth via lean changeover procedures, which improved uptime 31%. Eliminated 13% of the budget while boosting headcount by 47. Achieved a $1.3M positive labor various by adroitly maintaining production staffing levels. Attained outstanding audit ratings, with the facility positioned as a top performer. Championed the facility as the first in the company to secure ISO 220001 certification. Led a $64K capital project that reduced downtime and strengthened production via an enhanced roaster ($2.79M annually). Fostered a cooperative union relationship for positive negotiations. Elevated employee satisfaction via performance recognition programs. Position 2 Company: Ghirardelli Chocolate Company Job Title: Maintenance Manager (2004-2007) Employment Dates: 2002-2007 Position Description: Led the preventative and predictive maintenance team for all manufacturing equipment and processes. Orchestrated shutdowns and overhauls. Liaised with vendors. Partnered with cross-functional teams on procedures and timelines. Reversed a $350K deficiency to achieve budget compliance via a new auditing system. Boosted technical efficiency from 50% to 90% through training and optimized scheduling. Maintained exceptionally high standards of performance for equipment maintenance and management, leveraging excellence in resource allocation, capital improvements, and spare parts and new equipment inventory control. Collaborated with the engineering department on development, installation, and operation of new processes and machinery. Cut more than $1.64 million in costs through an innovative cleaning methodology for the inlet flap on the bean roaster. Engineered a 100% manpower reduction via an automatic pouch feeding system. Reduced equipment breakdowns by deploying a predictive maintenance program. Also served as Area Supervisor (2003-2004) and Production Supervisor (2002-2003). Position 3 Company: California Natural Products Job Title: Production Supervisor Employment Dates: 1995-2002 Position Description: Took an instrumental role in company startup and growth to 200 employees, 20 production lines, and 10 processors – with authority over performance and management 2 shifts for the Aseptic Department. Defined standards for the production line. Created maintenance schedules. Identified and solidified objectives for warehousing / quality control. ) EDUCATION & PROFESSIONAL DEVELOPMENT APIC’s Fundamentals of Inventory Control Certificate Lean Manufacturing & Six Sigma Green Belt ISO 22000 Certification, Ghirardelli Rot Cause Analysis Certificate, Quest Diagnostics Aseptic Processing Controls, U.C. Davis Various AMA Management Courses Chocolate Technology School, Ghirardelli Criminal Justice Courses, Chabot College TPM Courses, California Natural Products Proficient in MS Office and MS Project

Operations Manager