PROFESSIONAL SUMMARY: Customer Service Representative highly effective at anticipating and accommodating customer needs. Friendly, punctual and enthusiastic team player. Hardworking professional who thrives under pressure and goes above and beyond to create unforgettable guest experiences. 15 years' experience proven service with a diverse assortment of high end customers in an upscale environment. Customer-oriented server with excellent interpersonal and communication skills. Food and beverage expert. Recently licensed in preparation and sale of alcoholic beverages, bar procedures and liquor laws. Focused individual highly successful at multi-tasking and delivering prompt and friendly service to all customers. Maintains a positive attitude and a great sense of humor during peak hours.

Highlights:

• BAR
• Self starter
• Communication Skills
• Leadership
• Interpersonal relationships
• Customer Service
• Fast-paced Environment
• Management
• Cardiopulmonary resuscitation (CPR)
• Complaints