SUMMARY OF QUALIFICATIONS Mortgage industry professional with loan-processing experience and a comprehensive knowledge of conventional and government loan programs. Thorough in gathering borrower information, verifying loan document and reviewing file documentation to guide each loan from preapproval to closing. Demonstrate excellent judgment skills when responding to inbound/outbound calls. Interpersonal skills necessary to promote a cooperative team environment and provide good customer service. Self-motivated with a demonstrated ability to utilize a variety of resources to research and resolve delinquent accounts. Ability to relate well with others and constructively interact with a diverse group of people.

Highlights:

• Skip Tracing
• Insurance
• Customer Service
• Analytical Skills
• Benefit Plans
• Communication Skills
• Delinquent Accounts
• Documentation