Senior Level Manager with expertise leading top-performing teams to exceed targets. I have consistently delivered increases in revenue, customer base, and reduction of customer churn with tactical leadership skills that accelerates team and individual performance. Over the years, I held various management roles where I hired, motivated, and trained sales team in newly created business segments. I partnered with peers to provide business solutions to customers and implemented processes to ensure customer satisfaction.

Highlights:

• Geater New York Area
• Team Leadership
• Customer Retention
• Hiring, Training
• Customer Service Management
• Digital and Social Media Associate Manager
• Call Center Manager / Inside Sales /Customer Service Manager
• Solutions Selling and Issue Resolution