Energetic Customer Service Rep with interpersonal communication and leadership skills. Excellent customer service skills. Strive for an exceptional level of customer satisfaction. Successfully complete tasks in a timely matter with minimal supervision.

COMPANY	POSITION HELD	DATES WORKED
American List Council	(Confidential)	2/2007 - 5/2007
(Confidential)	(Confidential)	10/2006 - Present
Contech Staffing System	(Confidential)	12/2005 - 4/2006
Office Team Staffing	(Confidential)	7/2005 - 11/2005
Eltman & Eltman Cooper Inc	(Confidential)	12/2004 - 5/2005
TCA Fulfillment Services Inc	(Confidential)	9/2003 - 12/2004

SCHOOL	MAJOR	YEAR	DEGREE
New Rochelle HS	Business Courses	1978	High School/GED Degree

Highlights:

Companies I like:

Sprint Nine West Krafts Snapple

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Customer Service/ Call Center
• Order Processing
• Data Entry
• E-Mail

Customer Service Representative- Responsibilities include order processing, invoicing, tracking the status of media campaigns. Heavy client contact through Lotus Notes.