Description
Dedicated and experienced in Project Management Office (PMO), Information Systems, Service Delivery, and Customer Support including strategic outsourcing, issues / risks / deliverables management, procurement/budgets, and audit compliance. Proven success providing enterprise support to executives, coordinating mid-large size projects, contract administration, vendor management, and balancing the needs of management while providing excellent customer service and exploring solutions to problems. Utilizes strong organizational, planning, critical thinking, analytical, problem solving, and communication skills towards improving operational efficiency. BS Computer Science, MS Industrial Management, MBA, plus Master’s Certificate in Project Management, Scum Master, and Lean Six Sigma. Expertise includes: • Project Management • Process Improvement • Business Management • Process Development • Client Relationship Management • Account /Contract Management
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