CAREER SUMMARY A proven general manager and staff leader with over twenty years of experience in all aspects of restaurant operations. Over saw entire restaurant operations, including financial performance, product production, inventory, personnel and sales & marketing for each operation. Served in the United States Air Force and was honorably discharged. Planned and coordinated banquets private parties and business events from 10 to 200 guests Ensured that the restaurant was in compliance with all government health codes and safety standards * Over saw and managed all areas of the restaurant and made final decisions on matters of Importance based on the guidance and advice of the store ownership team Responsible for the development and achievement of the restaurant's business plan by working with the franchisee or the franchisee's appointee * Organized and implemented local restaurant marketing promotions to increase sales and profit *

Highlights:

• Business Plan
• Complaints
• Customer Service
• Financial
• Inventory
• Management
• Marketing Management
• Public Health
• Sales