Description
SUMMARY Customer solution specialist with extensive experience in providing subject matter expertise to global customer base. Proven success in growing and retaining customer loyalty. Team leader known for effective training, communication, accurate documentation & analysis, and exceeding goals. Adept at accurate communication of complex solutions in regulated environment.
Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
(Confidential) | Customer Service Representative | 1/2015 - Present |
Medical Billing Company | Customer Service Representative | 1/2014 - 1/2014 |
Roche Diagnostics | Customer Solution Specialist | 1/2002 - 1/2013 |
Banc One Financial | Administrative Default Specialist | 1/1996 - 1/1999 |
United Way | Campaign Auditor | 1/1992 - 1/1993 |